1. Validity of the General Terms and Conditions
(1) The following General Terms and Conditions apply to all legal transactions with consumers and entrepreneurs with
Veda Consulting
Thomas Rechenbach
Augustastraße 1,
99867 Gotha, Germany
https://www.veda-consulting.com
hereinafter referred to as "I". Legal transactions may be concluded by e-mail, telephone or via the website.
(2) These AGB apply exclusively. Any terms and conditions used by you that conflict with or deviate from these AGB shall not be recognised by me unless I have expressly agreed to their validity in writing or in text form.
(3) In individual cases, I use a supplementary agreement in addition to these AGB. This shall be concluded separately between us and shall take precedence over these AGB in case of doubt.
Applicable law and consumer protection regulations
(1) The law of the Federal Republic of Germany shall apply.
(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her independent professional or commercial activity.
(3) The version of these AGB valid at the time of the booking/order shall apply.
(4) The prices at the time of the booking/order shall apply.
(5) If certain discount or promotional offers are advertised, these are limited in terms of time or quantity. There is no legal claim to them.
2. Conclusion of the contract
2.1 Subject matter of the contract
The following services may be the subject of the contract (the list is not exhaustive):
- Counselling
- Language training
- APS training
- documents
- Visa application
2.2 Conclusion of the contract
(1) All offers on the Internet are available for selection and are initially non-binding.
(2) Within the framework of the consultation, the preparatory meeting between you and me forms the basis for the services to be provided later. You contact me by e-mail and we then arrange an online appointment. The initial meeting lasts about 45 minutes and is free of charge. The initial meeting takes place by telephone or Zoom.
(3) During the initial consultation we clarify whether and which service offers are suitable for you.
(4) On the basis of the counselling interview, I will draw up a contract with the services you require, which you will have to sign and return to Veda Consulting by e-mail and send it back to Veda Consulting by e-mail. With this, all offers listed in the contract become legally binding.
3. Right of revocation
(1) You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day of the conclusion of the contract.
(2) In order to exercise your right of withdrawal, you must inform me (Veda Consulting), Thomas Rechenbach, Augustastraße 1, 99867 Gotha, Germany, by means of a clear declaration (e.g. by e-mail) of your decision to withdraw from this contract. You can use the enclosed model cancellation form for this purpose, which is, however, not mandatory. If you make use of this option, I will immediately send you (by e-mail) a confirmation of receipt of such revocation.
(3) In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
(1) If you withdraw from this contract, I must reimburse you for all payments I have received from you immediately and at the latest within fourteen days of the day on which I received notification of your withdrawal from this contract. For this repayment, I will use the same means of payment that you used for the original transaction.
(2) If I have already provided services during this period, you shall pay a reasonable amount corresponding to the proportion of the service provided up to the time of the revocation.
Cancellation form
If you wish to cancel the contract, please complete and return this form.
To
Veda Consulting
Thomas Rechenbach
99867 Gotha, Germany
E-Mail: info@veda-consulting.com
- I/we (*) hereby revoke the contract concluded by me/us (*) for the provision of the following service (*)
- Ordered on (*)
- Your name (s)
- Your address (s)
- Date
(*) Delete where inapplicable
4. Prices, terms of payment and refunds
(1) The prices stated in the contract are gross prices (incl. statutory value added tax, shown for Germany).
(2) An invoice will generally be sent to you by e-mail in the form of a PDF document. The full invoice amount is due immediately after receipt of the contract text and upon receipt of the invoice and is to be transferred to the specified account.
(3) Modalities of repayment: Should the arrangement of a study stay in Germany not come about, we are obliged to make repayments. The amount of the repayments depends on the time required and the progress of the placement process and is the subject of the contract text or the booked service package (Basic / Premier / VIP).
5. Product-specific conditions
(1) The provisions applicable in detail per Service Package are part of the contract and will be sent to you upon conclusion of the contract.
(2) Terms of payment, scope of services, number of counselling and training hours, cancellation clauses, detailed information on refunds and discount campaigns are listed, among other things.
(3) Individual services, including the associated costs, can be booked or deselected and are part of the final contract.
6. Availability of suitable IT infrastructure and software
You are responsible for providing and guaranteeing Internet access and other technical equipment and software necessary for the use of online counselling services (in particular web browsers, WeChat, Zoom and PDF programmes such as Acrobat Reader®) yourself and at your own expense and risk.
7. Cancellation
(1) Cancellation by the customer: If you as the customer cancel the agreed and commissioned service after conclusion of the contract or do not make use of it, there is no entitlement to a cost refund.
(2) Termination by Veda Consulting:
a) Cancellation without giving reasons. You will receive your payments back in full
b) In the event that the agreed and commissioned service cannot be provided in full after conclusion of the contract, you are entitled to a proportional refund of payments already made.
8. Liability
(1) I am liable for intent and gross negligence. Furthermore, I am liable for the negligent breach of obligations, the fulfilment of which makes the proper execution of the contract possible in the first place, the breach of which endangers the achievement of the purpose of the contract and the compliance with which you may regularly rely on. In the latter case, however, I am only liable for the foreseeable damage typical for the contract. I am not liable for the slightly negligent breach of obligations other than those mentioned in the above sentences.
The above exclusions of liability do not apply in the event of injury to life, limb or health. Liability under the Product Liability Act remains unaffected.
(2) Data communication via the Internet cannot be guaranteed to be error-free and/or available at all times according to the current state of technology. In this respect, I am not liable for a constant and uninterrupted availability of the offer.
(3) All the aforementioned limitations of liability also apply to my vicarious agents.
Force majeure
(1) Force majeure shall be deemed to exist if there is an external event which has no operational connection and which cannot be averted even by exercising the utmost care which could reasonably be expected. Force majeure shall be assumed in the case of natural disasters (floods, earthquakes, natural disasters, political events (war) and other events such as epidemics, pandemics, quarantine orders by authorities, countries and states.
The lists are not exhaustive; events comparable to those mentioned in paragraph 1 also fall under the concept of force majeure.
(2) The party that first learns of the event shall inform the other party in a timely manner.
(3) In the event of force majeure as defined in paragraph 1, we agree that contractual services shall initially be suspended for the duration of the hindrance. I.e. the services of both parties will be suspended for the time being.
(4) If the event lasts longer than 6 months, both parties are entitled to terminate the contract in text form (by e-mail) with a notice period of 4 weeks to the end of the month.
(5) Fees already paid for consultancy services will be refunded on a pro rata basis.
9. Amendment of the GTC
These GTC may be amended if there is an objective reason for the amendment. This may be, for example, changes in the law, adaptation of the offers, changes in case law or a change in the economic circumstances.
10. Final provisions
(1) German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). In the case of consumers, this choice of law shall only apply to the extent that the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not thereby withdrawn.
(2) In the event of disputes about the meaning or interpretation of a provision of the version of these GTC translated into English or Chinese, the German version shall prevail in case of doubt.
(3) If you, as a consumer, were domiciled outside Germany when the contract was concluded or if your usual place of residence is unknown at that time, the place of jurisdiction for all disputes is the registered office of Thomas Rechenbach in Gotha.
(4) I draw your attention to the fact that, in addition to the ordinary legal process, the possibility of an out-of-court settlement of disputes is also available to you in accordance with Regulation (EU) No. 524/2013. Details can be found in Regulation (EU) No. 524/2013 and at the internet address: ./assets/odr
I do not participate in the dispute resolution procedure.
Status: 19 December 2022